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Position: JR. GRAPHIC DESIGNER

Status: Full Time Employee

40 hours/week. During launches, live conferences, additional time will be required

Position: Community Engagement Associate

Status: 40 hours/week

Compensation: $18.25/ hour

Our Company Mission:

Our passion is changing the world one powerful message at a time by helping individuals, entrepreneurs, and organizations leverage speaking to build their business. Our mission is to REACH 1 billion people by winning 1 million stages in the next 10 years.

Your Team:

This position will report directly to the Director of Customer Experience. This position will work closely and respectfully with all other AYR team members.

This position will guide, encourage, support, communicate with, motivate, and ooze positivity to our customers and community.

Human Resources Tech/Assistant

This is a full-time employee position that works with the Director of Human Resources to recruit and retain the best players for all positions on the team.

Believes in the AYR Mission and wants to be a part of something bigger than themselves;
Create professional job postings for internal and external use; Post and renew job advertisements on various online sites and job boards
Search various online resume databases and social media forums, including Internet Job Boards and Social Networking sites, for suitable and qualified candidates
Review incoming resumes from various sources and assess suitability to the company and open positions
Select candidates who meet the requirements of open positions, and conduct initial pre-screen interviews, either over the phone or in person, in a highly professional manner
Further select and recommend candidates to hiring coordinators for interviewing, providing detailed notes and candidate profiles
Request and review Kolbe Scores to make sure they match the position
Coordinate and schedule interviews with appropriate team members and hiring coordinators
Follow-up with and maintain contact with all candidates during the entire process
Conduct thorough reference checks on applicable candidates prior to the employment process
Initiate background checks as required
Prepare and provide candidates with offer letters
Maintain accurate records and reporting
Other specific responsibilities to be shared during the interview process

Customer Experience Representative

This requires SUPERB writing abilities and communication skills
Belief and passion for the Advance Your Reach message
Loves working as part of a team and values collaboration and being a team player
Some light administrative assistance for the Director of Marketing and the Marketing Department
Will assist as needed with marketing campaigns and promotions
Genuine interest in marketing & willingness to learn new things is a must
Organized and detail oriented, ability to hit deadlines
Will assist with communicating changes and working with Graphic Designers, Video Editors, Copywriters and other members of the Marketing team
Will assist with Marketing reporting & analytics
Help manage changes to presentation decks
Responsible for maintaining the AYR Testimonial Library
Responsible for maintaining the AYR Assets & Collaterals List
Assist in managing the AYR Editorial Calendar
Some special projects (example: video logging)
Experience with Graphic Design and video editing is preferred, but not required
Experience with Infusionsoft & other tech applications (Clickfunnels, Bucket.io, etc) is an added plus, but not required.

No open positions at this time.

This is a full-time, employee position of 40 hours per week. During product launch periods, this position will be 50 - 60 hours. This individual will work with our Director of Marketing and other members of the Marketing Team.

Complete travel research to optimize times for reps travel and booking travel as needed
Create expense reports for each rep
Keeping Master database of best practice email templates up to do date
Pulling weekly reports and ensuring department scorecard is updated
Doing all payment processing and follow-up for the department. Being able to answer high-level sales questions and objections
Be the conduit between Customer Experience and Sales by following up on support requests in a timely manner to ensure they are resolved as quickly as possible and to the customers’ satisfaction
Helping with call scheduling
Attend live events and assist as the onsite traffic management helping to book onsite strategy sessions and to process orders
At events, helping to order meals and work with meal budget for onsite staff
Ordering print materials from our supplier for events
If interested, doing assigned training to become a sales rep
Assist in the preparation of regularly scheduled reports
Administrative onboarding tasks for new Sales Reps
Setting up project tasks in our project management software Teamwork and tracking and reporting of progress back to Director of Sales
Provide general Executive Assistant support to Director of Sales

Position Summary:

Immediate hire: Copywriter (Contract)

1) Work with Stage Execution Workshop and Scale Execution Workshop teams as follows;

STAGE: Review pre-work submitted by up to 25 businesses in order to craft copy for their Why Me (2 -4 min) video script, their Speaker Kit (media kit) copy, and potentially 1-2 short intro letters to meeting planners copy. This will require 1 - 2 days of work before the workshop, 2 days of on site work with attendees, and potentially 1/2 day on the back end of the workshop tweaking. Workshops are in Denver now but could move to Colorado Springs in 2020.

SCALE: creating a small bit of copy (based on prework) for customer lead collect card. This is a virtual workshop, so no travel is needed.

2) Workshop work is similar to speed dating. On site, only 15 - 20 min may be in person. All other data collection is through pre-work.

*If interested, please email your resume in PDF form to Erin.Wahl@advanceyourreach.com

The Community Engagement Associate will be in charge of digital fulfillment of the AYR membership programs. The Community Engagement Associate will be primarily responsible for community success tracking of one of our highest customer enclaves, the Accelerators, by monitoring the attendance at live workshops, engaging customers in facebook communities, monitoring the group’s zoom meetings with accelerators to keep them on track, managing the accelerator calendar and taking overall accountability for this group to ensure year to year renewals of the Accelerator Program. The Community Engagement Associate will also be responsible for community management of our Stage to Scale Customer group by keeping customers engaged through video announcements and other general communications on facebook groups after Launch. The Community Engagement Associate is a creative and passionate community manager, comfortable with online communities and social media, with excellent communication skills, and with the ability to thrive in a highly dynamic environment with a distributed team.

Key Responsibilities:

Community success tracking (monitoring accelerators and making sure they are following success pathing particularly for Reach Live Accelerators
Overall accountability for the Accelerator group and also engaging all general Customers in Facebook communities, zoom meetings, and on calls
Build and maintain a calendar of content, events, and activities designed to keep Accelerators engaged with the product and with AYR
Own community managing for Stage to Scale group after Launch (keep people engaged, create and post video announcements on Facebook groups)
Monitor Attendance of AYR workshops by customers.
Moderate forums, answer members' questions, pass on actionable feedback to Sales and Customer Experience team, and help grow our budding community
Monitor community stats, track engagement, and issue resolution
Collaborate on defining and helping to execute the community engagement strategy driven by the Director of Customer Experience
Create player-facing resources and content such as articles, guides, videos, and FAQs to help enhance and deepen the customer experience
Develop a messaging plan that aligns with content calendar and is designed to keep engagement across these channels at a maximum level
Help stimulate and moderate Customer conversations across communication channels
Build an identity and develop an active and engaged relationship with AYR Customer
Assess the community’s pulse, understand community concerns, and communicate community status to the AYR Customer Experience team
Report on areas of concern for the community, surface trending topics/threads, and share/contextualize engagement metrics and KPI’s
Function in fast-paced situations and make quick judgment calls based on best practices, brand objectives, and insights
Work cross-functionally with the Sales, Marketing and CE departments to analyze performance and plan for optimization

Requirements:

Excellent written and oral communication skills and the ability to create quality documentation for internal and external audiences
Strong understanding of social media services, mechanics, and trends, especially Facebook
Strong organizational skills and an independent, self-motivated work style
Proficiency with G-suite, particularly Docs, Forms, and Sheets.
Previous experience with customer first-contact and de-escalation a plus
Live and breathe digital community life
Are customer-obsessed
Experienced or have played around with creating video content for social media
Relish the challenge of growing and increasing engagement an audience via creative social media tactics
Are upbeat, creative, and eager to run experiments and try new ideas
Want to help others through excellent communication
Organized, articulate, and collaborative self-starter with the ability to easily communicate with internal stakeholders and clients alike

To apply, please email your resume and a brief introduction to our HR Manager, Erin Wahl (erin.wahl@advanceyourreach.com)

(Note: A complete job description will be shared with those who complete Step 1 of the process outlined below and are selected to move to Step 2.)

Our Company Mission:

Your Team:

This position will report directly to our Director of Marketing and take creative direction from the Senior Designer.

This position will support the marketing team as well as creative needs in other departments.

This is a full-time employee position that works with the Director of Human Resources to recruit and retain the best players for all positions on the team.

Believes in the AYR Mission and wants to be a part of something bigger than themselves;
Create professional job postings for internal and external use; Post and renew job advertisements on various online sites and job boards
Search various online resume databases and social media forums, including Internet Job Boards and Social Networking sites, for suitable and qualified candidates
Review incoming resumes from various sources and assess suitability to the company and open positions
Select candidates who meet the requirements of open positions, and conduct initial pre-screen interviews, either over the phone or in person, in a highly professional manner
Further select and recommend candidates to hiring coordinators for interviewing, providing detailed notes and candidate profiles
Request and review Kolbe Scores to make sure they match the position
Coordinate and schedule interviews with appropriate team members and hiring coordinators
Follow-up with and maintain contact with all candidates during the entire process
Conduct thorough reference checks on applicable candidates prior to the employment process
Initiate background checks as required
Prepare and provide candidates with offer letters
Maintain accurate records and reporting
Other specific responsibilities to be shared during the interview process

This requires SUPERB writing abilities and communication skills
Belief and passion for the Advance Your Reach message
Loves working as part of a team and values collaboration and being a team player
Some light administrative assistance for the Director of Marketing and the Marketing Department
Will assist as needed with marketing campaigns and promotions
Genuine interest in marketing & willingness to learn new things is a must
Organized and detail oriented, ability to hit deadlines
Will assist with communicating changes and working with Graphic Designers, Video Editors, Copywriters and other members of the Marketing team
Will assist with Marketing reporting & analytics
Help manage changes to presentation decks
Responsible for maintaining the AYR Testimonial Library
Responsible for maintaining the AYR Assets & Collaterals List
Assist in managing the AYR Editorial Calendar
Some special projects (example: video logging)
Experience with Graphic Design and video editing is preferred, but not required
Experience with Infusionsoft & other tech applications (Clickfunnels, Bucket.io, etc) is an added plus, but not required.

Complete travel research to optimize times for reps travel and booking travel as needed
Create expense reports for each rep
Keeping Master database of best practice email templates up to do date
Pulling weekly reports and ensuring department scorecard is updated
Doing all payment processing and follow-up for the department. Being able to answer high-level sales questions and objections
Be the conduit between Customer Experience and Sales by following up on support requests in a timely manner to ensure they are resolved as quickly as possible and to the customers’ satisfaction
Helping with call scheduling
Attend live events and assist as the onsite traffic management helping to book onsite strategy sessions and to process orders
At events, helping to order meals and work with meal budget for onsite staff
Ordering print materials from our supplier for events
If interested, doing assigned training to become a sales rep
Assist in the preparation of regularly scheduled reports
Administrative onboarding tasks for new Sales Reps
Setting up project tasks in our project management software Teamwork and tracking and reporting of progress back to Director of Sales
Provide general Executive Assistant support to Director of Sales

Position Summary:

1) Work with Stage Execution Workshop and Scale Execution Workshop teams as follows;

SCALE: creating a small bit of copy (based on prework) for customer lead collect card. This is a virtual workshop, so no travel is needed.

2) Workshop work is similar to speed dating. On site, only 15 - 20 min may be in person. All other data collection is through pre-work.

*If interested, please email your resume in PDF form to Erin.Wahl@advanceyourreach.com

Our marketing is our face to the world, and the Junior Designer is a huge part of that. As a member of our Marketing team, you'll be collaborating closely with our Senior Designer to support our design needs company-wide! The marketing team works closely with various projects ranging from social media ads to video thumbnails to stage presentation decks, providing support to all departments within the company (Customer Experience, Product Development, Stages and Sales). This position is expected to be a team player, company-wide, and provide amazing support and service to both marketing team members as well as the AYR team as a whole.

Key Responsibilities:

General

Develop graphics to support communications in alignment with strategic business priorities; consistently ensuring that style and tone meet objectives and align with the company's external brand.
Experience in both print design and digital content design and strong technical skill(s) in other design disciplines.
Collaborate and coordinate with the marketing team and other departments to produce attractive and effective designs for all media types.
Communicate with senior team members to receive feedback
Coordinate effectively with outside contractors and colleagues as necessary
Maintain current folder structure organization within the AYR Google Drive
Creative out-of-the-box thinker with unique ideas

Digital Design

Produce landing page prototypes, in Adobe XD and work with developer to implement web page design
Maintain and assist with simple HTML updates to websites (ie: Wordpress and Clickfunnels)
Create digital marketing materials for social media and other platforms (i.e. Facebook ad images/gifs/videos and Instagram images)
Collaborate with videographer on graphics and creative

Print Design

Assist in the creation of visual aids for speaking events and workshops including Powerpoint/Keynote decks, and sales collateral (brochures, bookmarks, banners, contact cards, etc.)
Create Marketing Collateral as needed such as email graphics, PDF handouts, workbooks, etc.
Collaborate with the Product Development Department to create assets for new programs

Special Events

Reach Live: This is our big, 3- or 4-day event that we do once a year. The Junior Designer will be responsible for helping with marketing campaigns and communication
Product launches: Support the marketing team as needed, during this time, hours will increase.

Scorecard:

Our department is here to create raving fans – of customers AND non-customers. Besides Pete, and our speakers, we are the face of Advance Your Reach

The better we fulfill this role, the more successful our company and our clients are.

Our Departmental Scorecard will be reviewed weekly by the Marketing Team to closely monitor trends in Scorecard metrics

Qualifications:

Key Competencies:

Our ideal Junior Designer is organized with extremely high attention to detail and high follow through. He/she has previous Marketing Experience, and has the following competencies:

1. Level of Care:

Love our market and be motivated and enthusiastic about spreading the vision of the company to create raving fans.

Desire to create materials and content that will serve them

2. Marketing knowledge

Know and understand how marketing has changed and is continuing to change

Use direct response marketing to engage and convert

3. Adaptability

Demonstrates flexibility in the face of change

Projects a positive demeanor regardless of pivoting in working conditions

Shows the ability to manage multiple conflicting priorities without loss of composure

4. Organization

Time Management: Determines the appropriate allocation of time

Space Management: Effectively manages the workspace (i.e. keeps a clean and organized office, appropriately handles all paperwork, maintains control over the physical environment, etc.)

Task Management: Balances conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines

5. Proactivity

Demonstrates the ability to foresee problems and prevent them by taking action

Utilizes analytical skills and a broad understanding of the business to effectively interpret and anticipate needs

Be willing to take on anything, at any time, doing whatever it takes to complete amazing end results.

6. Communication Skills

Listening skills: Understands that the most important aspect of communication is the act of listening and actively works to improve those skills

Oral skills: Speaks with confidence using clear, concise sentences and is easily understood

Written skills: Produces well thought-out, professional correspondence free of grammatical and spelling errors

Telephone/E-mail: Uses high quality, professional oral and written skills (as described above) to project a positive image of the business

7. Client Service (both external and internal clients – such as the Sales Department)

Interacts professionally with clients and associates at all times

Warm Personality to our Stakeholders.

Promptly responds to requests with accuracy and a courteous demeanor

8. Business Understanding

Demonstrates an awareness of fundamental business principles as well as an understanding of both our offerings and the industry we serve.

9. Team Player

Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals

10. Computer/Technical Skills

Display proficiency using standard office equipment such as a computer, scanner, etc.

Demonstrate advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills

Have a comprehensive understanding of the following graphic design tools:

Adobe Creative Cloud:

Photoshop

InDesign

Illustrator

Shared Creative Libraries

Knowledge in Adobe After Effects or other animation software is a bonus

Presentation Programs:

Keynote

Powerpoint

Google Slides

Wordpress

Clickfunnels

In addition, have knowledge of/or comfortable with learning:

Google G-Suite/Drive

Dropbox

Vimeo/Wistia

Amazon S3

Skitch or another screen capture software

Communication/Organization Apps:

Teamwork

Slack

11. Judgment

Exhibit sound judgment and the ability to make reasonable decisions in the absence of direction

Swiftly refer problems/issues to the appropriate person(s) when necessary

Work effectively without constant and direct supervision or guidance

12. Efficiency

Not only utilize but excels at the use of TeamWork Project Management and Slack.

Work diligently to find solutions to questions/issues before reaching out to other team members.

To apply, please email your resume and a brief introduction to our HR Manager, Erin Wahl (erin.wahl@advanceyourreach.com)

General

Digital Design

Print Design

Special Events

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